Community Guidelines

Welcome to BuyKenya Business Solutions. Our goal is to create a safe, respectful, and trustworthy marketplace where businesses and customers can connect. These Community Guidelines outline the standards of behavior expected from all users.

1. Respect Others

• Treat fellow users with courtesy and professionalism.
• Avoid offensive, discriminatory, or harassing language.
• Respect cultural diversity and differences in opinion.

2. Honest & Transparent Listings

• Provide accurate descriptions, pricing, and contact details.
• Upload clear and genuine images of your products or services.
• Do not mislead buyers with false claims or hidden conditions.

3. Safe Transactions

• Meet in safe, public places when completing transactions.
• Avoid prepayments unless using secure, verified methods.
• Protect your financial information and never share PINs or passwords.

4. Positive Engagement

• Leave constructive feedback to help others make informed decisions.
• Respond promptly to inquiries and maintain professional communication.
• Support the growth of local businesses by engaging responsibly.

5. Prohibited Behavior

• No posting of counterfeit, illegal, or prohibited items.
• No spamming, scams, or misleading promotions.
• No sharing of harmful software, viruses, or malware.
• No content that promotes hate, violence, or discrimination.

6. Reporting & Enforcement

• If you encounter violations, report them to info@buykenya.org.
• Our team may remove content or suspend accounts that breach these guidelines.
• Repeated violations may result in permanent account termination.

7. Continuous Improvement

We may update these Community Guidelines as our marketplace grows. By continuing to use BuyKenya.org, you agree to follow the latest version of these guidelines.

8. Contact

For questions or concerns about these guidelines, contact us at info@buykenya.org.

Last updated: April 27, 2026