Advertising & Promotion Policy

This Advertising & Promotion Policy governs all promotional activities, featured listings, and advertising services offered on BuyKenya Business Solutions (“BuyKenya”, “Platform”, “Service”). By purchasing or participating in advertising services, you agree to the terms outlined below.

1. Purpose of Advertising

Advertising and promotional services are designed to increase visibility for businesses, products, and services listed on BuyKenya.org. These services may include featured listings, banner ads, sponsored content, and highlighted categories.

2. Eligibility

• Only registered users and businesses with active accounts may purchase advertising services.
• Advertised content must comply with our User Content Policy and Terms & Conditions.
• BuyKenya reserves the right to reject or remove advertisements that violate laws, infringe rights, or harm the reputation of the Platform.

3. Types of Advertising Services

• Featured Listings – Appear at the top of search results or category pages.
• Banner Ads – Displayed in designated areas across the Platform.
• Sponsored Content – Highlighted posts or articles promoting a business or service.
• Category Highlights – Listings promoted within specific categories.

4. Payment & Billing

• Advertising services are prepaid and billed according to our Billing Policy.
• Payments are processed securely via Pesapal (M-Pesa, cards, and supported wallets).
• Advertising fees are non-refundable unless required by law or due to technical errors.

5. Content Standards

Advertisements must not include:

• False, misleading, or deceptive claims.
• Illegal products or services.
• Offensive, discriminatory, or inappropriate material.
• References to competing platforms or external marketplaces.

6. Duration & Placement

• Advertising duration and placement depend on the package purchased.
• BuyKenya does not guarantee specific results or sales from advertising services.
• Placement may vary based on site design, updates, and user activity.

7. Moderation & Removal

• BuyKenya reserves the right to remove or suspend advertisements that violate this policy.
• No refunds will be issued for removed ads due to policy violations.

8. Policy Updates

BuyKenya may update this Advertising & Promotion Policy at any time. Continued use of advertising services after changes means you accept the revised policy.

9. Contact

For advertising inquiries, contact us at info@buykenya.org or call +254 754 252 520 / +254 757 234146.

Last updated: April 27, 2026